Job Title: Manager. Electronic and Alternate Channels
Location: Lagos, NG
This role will have overall responsibility for the Strategy Conceptualization, Development & Implementation for aggressive growth of new & non-traditional sales channels as well as ensure achievement of Electronic[Virtual] Airtime Sales Goals.
The Manager: Electronic & Alternate Channels will work closely with Commercial Leadership as well as Functional Teams from Marketing, Digital Media, VAS Development and Product Development & Quality Assurance teams to develop and execute an aligned Go-To-Market (GTM) strategy aimed at growing Sales Revenues through partnerships/channel transactions.
" Development of new and non-traditional Sales Channels for 9mobile
" Manage existing Electronic & Alternate Channels [VADs & LCC] for optimum output to achieve sales goals and objectives
" Drive aggressive growth of Virtual Airtime Sales to ensure achievement of set goals and objectives
" Develop and Implement Incentive/Commission Schemes for Electronic & Alternate Channel Partners aimed at Channel & Revenue growth
" Continually assess marketplace and define target reseller partners; recruit and sign Strategic Resellers
" Development of solutionsthat meets business goals based on Customer/Partner requirements
" Build team that provides day-to-day support for Channel Partners to help them sell and support 9mobile services
" Oversee the planning, prioritization and assignment of targets and tasks to the entire Electronic & Alternate Channels unit
" Ensure there is adequate Systems Support from EVC for e-Top Up to enable all Electronic Partners round-the-clock availability and quick to innovate
" Provide leadership and guidance to team members and manage subordinates' performance towards the achievement of overall team objectives
" Carry out other activities as assigned by the Head, Channel Strategy & Performance
" Bachelor's degree in related field is required
" 7 to 10 years combined Sales, Channel Management and Support experience [preferably in the Telecoms Industry]
" High level of knowledge and experience within the telecom industry
" Experience with relevant systems/tools[CRM, Inventory Mgt., SFA]
" Ability to successfully navigate and influence strong personalities within a complex business landscape
" Excellent executive level presentation skills
" Excellent communication skills (verbal and written).
" A strong track record of building and maintaining executive channel relationships
" Ability to create and execute successful channel & support strategies that will support/sustain growth
" Analytical Skills: Able to analyse complex data and translate findings in to executable strategy to achieve desired results
" Interpersonal Skills: Able to form bonds with people and communicate effectively with all levels [Entry to C-Level] and get required buy-in for initiatives and plans.
" Leadership Skills: Able lead a team of diverse backgrounds/skills [commercial, financial and technical] with necessary drive required to achieve set goals and objectives. Perceived as a mentor