Key Skills to Include in Your Resume/CV 2021 – by Olatuja Gabriel-Wealth
Reports have shown that about 75% of recruiters acknowledged there is a shortage of candidates for job openings. There are so many jobs in this digital age that it’s difficult to find candidates who a best fit.
In this part of the world, the university and other higher institutional modules are not in sync with the digital age. Some of the courses of studies are not far from being outdated.
It has left graduates with little or no skills. Even fresh graduates have close to no skills. The courses they studied in school are almost completely out of the market and are being replaced by new on-demand digital revolutionary skills that were never thought in conventional schools.
This has left graduates with no option than to go for professional trainings after graduation or on completion of national service to augment their technical and professional skills.
Key Skills to Include in Your Resume/CV
What are skills?
According to Zety, skills are your natural talents and the expertise you develop to perform a task or a job. Skills help you deal with daily tasks in all areas of life while professional skills allow you to perform specific work duties.
Key Skills to Include in Your Resume/CV
Key types of skills
The common types of skills in this digital age are:
- Soft skills
- Hard skills
- Soft skills
Soft skills are very much transferable skills. Such abilities are universal and not associated with a particular job or industry. They are fantastic employment skills suitable for all job titles. With soft skills, an employee is able to perform maximally on any task assigned. Usually, soft skills may be referred to as “people skills” or “social skills” and include proficiency such as
- Active Listening.
- Administrative skills.
- Conflict Resolution.
- Critical Thinking.
- Customer Service Skills.
- Customer Service.
- Decision Making.
- Decision-making.
- Interpersonal Skills.
- Language skills.
- Leadership skills.
- Problem Solving.
- Public Speaking.
- Teamwork Skills.
Key Skills to Include in Your Resume/CV
- Hard Skills
Hard skills are abilities you learn through formal education, on the job, or additional training. They are teachable and measurable. Hard skills are related to a specific job. For instance, if you work in customer service, your hard skills will include online live support, product knowledge and data-entry.
Below, we have categorized the typical hard skills according to common jobs.
I. Administrative, Business, Finance, and Office Skills
These skills keep offices and businesses running efficiently and effectively at all types of companies, from small businesses to large corporations.
- · Accounting
- · Administrative
- · Answering Phones
- · Billing
- · Business
- · Business Intelligence
- · Business Storytelling
- · Calendar Management
- · Clerical
- · Customer Service
- · Data Entry
- · Finance
- · Microsoft Office skills
- · Negotiations
- · Office Equipment
- · QuickBooks
- · Salesforce
- · Scheduling
- · Shipping
- · Welcoming Visitors
II. Sales, Marketing, Retail, and Customer Service Skills
These skills are required to be successful in the roles, and you will need to be able to demonstrate them to prospective employers.
- Cashier Skills
- Contract Negotiation
- CRM Software (Salesforce, Hubspot, Zoho, Freshsales, pipedrive, mirro)
- Customer Needs Analysis
- Digital Marketing
- Essential Sales Skills
- Good Communication Skills
- Increasing Customer Lifetime Value (CLV)
- Lead Prospecting
- Lead Qualification
- Marketing
- Persuasive
- POS Skills
- Product Knowledge
- Reducing Customer Acquisition Cost (CAC)
- Referral Marketing
- Sales
- Self Motivation
III. Thought Processes
Thought processes are the soft skills that enable you to think, reason, and problem solve. These are skills which are in high demand across all industry sections.
- Analytical
- Critical Thinking
- Conceptual
- Creative Thinking
- Deductive Reasoning
- Inductive Reasoning
- Logical Thinking
- Problem Solving
IV. Personal, Interpersonal and Communication Skills
The ability to communicate, both verbally and in writing, is a job requirement for most positions. Employers seek applicants with the ability to communicate well with others, regardless of their role at the organization.
Personal skills are the attributes that uniquely qualify you as a candidate for a job. An individual’s skill set is comprised of a variety of personal skills that they have acquired through education and employment.
- Active Listening
- Collaboration
- Communication
- Editing
- Flexibility
- Interpersonal
- Interviewing
- Life Skills
- Listening
- Multitasking
- Nonverbal Communication
- Organizational
- Personal
- Presentation
- Public Speaking
- Social
- Time Management
- Verbal Communication
V. Leadership and Management Skills
These are the skills that enable you to be an effective manager and lead a team or effectively run a company or an organisation.
- Decision Making
- Delegation
- Entrepreneurial
- Leadership
- Management
- Motivational
- Negotiation
- Strategic Planning
VI. Teamwork Skills
Teamwork skills are the ability to work as part of a team or lead a team to achieve a set goal. They are requirements in almost every industry and job.
- Collaboration
- Conflict Management
- Conflict Resolution
- Team Building
- Teamwork
VII. Nursing and Healthcare Skills
To be an effective nurse or healthcare giver, these skills are very important. The go a long way in how you care about patients and achieve results.
- General Nursing Skills
- Patient Assessment
- Taking Vital Signs
- Patient Care
- Recording Patient Medical History
- Wound Dressing and Care
- Urgent and Emergency Care
- Record-Keeping
- Patient Education
- NIH Stroke Scale Patient Assessment
- Electronic Medical Record (EMR)
- Medicine Administration
- Blood Pressure Monitoring
- Phlebotomy
- Rehabilitation Therapy
- Hygiene Assistance
- Use of X-Ray, MRI, CAT Scans
- Meditech
- Glucose Checks
- Electronic Heart Record (EHR)
VIII. IT Skills
These are a few IT skills that are on-demand in this digital age. Having these skills will enhance easier, faster and more efficient result. Technology will enhance the rate at which goals are achieved. Hence, candidates with these skills are usually hot-cakes.
- Programming Languages
- Web Development
- Data Structures
- Open Source Experience
- Coding Java Script
- Security
- Machine Learning
- Debugging
- UX/UI
- Front-End & Back-End Development
- Cloud Management
- Agile Development
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IX. Engineering & Technical Skills
To achieve results as an engineer, you cannot do without these skills
- Budgeting
- CAD
- Computer Skills
- Design
- Lean Manufacturing
- Project Launch
- Prototyping
- SolidWorks
- STEM Skills
- Technical Report Writing Skills
- Testing
- Troubleshooting
- Workflow Development
X. General Management and Project Management Skills
As a project manager, you can’t do without these skills. They enhance outstanding results.
- Agile
- Feature Definition
- Financial Modelling
- Forecasting
- Ideation Leadership
- Managerial Skills
- Managing Cross-Functional Teams
- Meeting Facilitation
- Organizing Skills
- Performance Tracking
- Profit and Loss
- Project Lifecycle Management
- Scope Management
- Scrum
XI. Advertising and Marketing Skills
These skills are required for digital marketing implementation strategy:
- A/B Testing
- CMS Tools
- CPC
- CRO
- Data Visualization
- Email Automation
- Email Marketing Skills
- Graphic Design Skills
- Photography and Branding
- PPC
- Print Design
- Sales Funnel Management
- SEO/SEM
- Social Media Marketing and Paid Social Media Advertising
- Typography
